1.) For a site membership: All sales are final. However, if you're having technical issues with your membership you can receive help by Clicking Here.
2.) For a Custom DVD, DVD or Blu-ray purchase: Customers have 30 days from the time of purchase to contact us to request a new disc if they are
unable to play their Custom DVD, DVD or Blu-ray that they have bought from us. If after they have received another copy that still doesn't play on
their hardware device, we will issue a refund for their original purchase.
If you place an order for a Custom DVD, DVD or Blu-ray and wish to cancel the order, you must do so before it ships. Once an order has shipped, it
cannot be cancelled.
If you have any further questions please read our FAQ or just email us.