Return/exchange and ordering policies for DVD-R and Blu-ray-R discs:
Customers have 30 days from the time of purchase to contact us to request a new disc if they are
unable to play their Custom DVD, DVD or Blu-ray that they have bought from us. If after they have received another copy that still doesn't play on
their hardware device, we will issue a refund for their original purchase.
If you place an order for a Custom DVD, DVD or Blu-ray and wish to cancel the order, you must do so before it ships. Once an order has shipped, it
cannot be cancelled.
Shipping info: All orders are shipped within 24 hours of purchase during regular business days, Monday - Friday. All orders are shipped via 1st class and a tracking number will be emailed to you after your order has shipped.